Privacy Policy

Last updated September 2026

Family Fortress LLC ("Family Fortress," "we," "us") respects your privacy. This policy explains what information we collect through familyfortresslife.com and our chat, how we use it, and your choices.

Information we collect

When you contact us through the chat on our website, you may give us your name, phone number, email address, and details about your coverage needs. We also collect basic technical data, such as browser type and pages visited, to keep the website working.

How we use it

We use your information only to respond to your request, provide life insurance information and quotes, schedule conversations with a licensed agent, and send the messages you agreed to receive.

Text messaging

If you provide your mobile number in the chat widget on our website and select the separate, optional marketing consent checkbox, Family Fortress LLC may send you promotional and marketing text messages, such as special offers, event promotions, service announcements, and updates about life insurance coverage. Marketing messages are sent only after you give express written consent, and that consent is not combined with any other consent. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate (such as our CRM and messaging platform), with insurance carriers when you apply for coverage, or when required by law.

Security

We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure.

Your choices

You can ask us to update or delete your information, or stop contacting you, at any time using the contact details below.

Contact us

Family Fortress LLC
2369 Rhomberg Ave, Dubuque, IA 52001
Phone: (563) 543-6563
Email: hello@familyfortresslife.com